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  Snipers Steamrollers and Chronic...

  Pamela Jett

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  Conflict is inevitable. Having it disrupt productivity and harm relationships is not. In this revealing audio program you will discover: Why most conflict management strategies don't work and what to do about it; The #1 reason difficult people are difficult; The common roots of conflict; How to get the most from difficult people; Communication tools to diffuse anger and calm people down; How to stay calm, cool and collected even when others are not; Plus much more!

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  Economic and Social History of...

  Anya Solace

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  El Salvador, the smallest country in Central America, has a rich and complex history shaped by its geographic location, indigenous cultures, and colonial experiences. This chapter serves as an introduction to the key historical, economic, and social factors that have defined El Salvador’s development, providing essential context for understanding its contemporary challenges and achievements. 
  The country’s geographic features, including volcanic mountain ranges, fertile valleys, and extensive coastlines, have significantly influenced both its early human settlement and later economic development. El Salvador’s topography has led to a concentration of population in the central valley area, where the capital, San Salvador, is located. Over time, this concentration of population has resulted in social and economic disparities between urban and rural areas. Additionally, El Salvador’s location at the crossroads of ancient Mesoamerican civilizations played a key role in the cultural and economic foundations of its indigenous groups, such as the Pipil and Lenca, who developed sophisticated agricultural and trade systems long before Spanish colonization. 
  The indigenous peoples of El Salvador had complex social and political systems, with distinct languages, traditions, and economies. The arrival of Spanish conquistadors in the early 16th century brought dramatic changes. The conquest led to the decimation of indigenous populations through disease, warfare, and forced labor. Spanish colonization introduced European economic systems such as the encomienda system, which granted settlers control over indigenous labor in exchange for protecting and converting them to Christianity. This marked the beginning of a long history of exploitation and social stratification in El Salvador, which would have lasting effects on the country’s development.

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  Falling in love with the future

  Miquel Llado

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  One of the top experts in business strategy, Miquel Lladó shares with us his professional experience in significant cant executive roles in big, multinational companies. In this book the reader will discover Miquel Lladó's work methodology, and, more importantly, the ideas that have contributed to him creating his own future and reaching high-ranking levels in business leadership. Rich in real-life cases, experienced first-hand by the author –a deep connoisseur of the ins and outs of management in big companies– Lladó offers a truly organic and understandable summary. It enables the reader to become immersed in concepts worth mastering to fully understand the needs of a company and to achieve successful strategy implementation, even in a context such as the current covid-19 pandemic crisis. Indeed, an inspiring text for those current and future leaders eager to play in the big leagues.

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  Book Blueprint - How Any...

  Jacqui Pretty

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  “A superb . . . how-to book for any entrepreneur who not only wants to get their thoughts down to share with the world, but to leverage off their expertise.” –Geoff Hetherington, JG Hetherington, The Clarity CEO   With the availability of self-publishing services and the rise of the entrepreneur as a thought leader, writing a book is becoming more appealing to an increasing number of small business owners. The problem? Most businesspeople aren’t writers, have never written a book before, are time poor and don’t know where to start. While many want to write a book, they worry about investing months of their time and thousands of their dollars to write something that isn’t any good, or even whether they will finish. Book Blueprint gives a step-by-step framework that any entrepreneur can follow to write a great book quickly, even if they’re not a writer.

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  Negotiating with Tough Customers...

  Steve Reilly

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  Negotiation is the middle ground between capitulation and stonewalling, a back-and-forth between two parties trying to reach agreement. If a price or other term is non-negotiable, there is no give and take, just “take it or leave it.” You may think you are negotiating, but if the other side isn’t playing, you aren’t either.Regardless of the industry, situation, or product, the two most common mistakes negotiators make are:1.  they give ground too easily, and;2.  they get nothing in return.When dealing with tough customers it is even more important to be able to defend your position and bargain for reciprocal concessions. Negotiating With Tough Customers provides proven methods for holding your ground against (seemingly) more powerful negotiators. But it goes further, making sure that when you do give ground, you get equal or better value in return.Using a cooperative, collaborative approach in a hardball negotiation just doesn’t work. Tough negotiators will play win-win, but only if they have nothing to lose.Negotiating With Tough Customers will make you a better salesperson by making you a better negotiator...and vice versa.

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  The Change Cycle - How People...

  Lillie Brock, Ann Salerno

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  The Change Cycle offers a tested, six-stage approach for successfully navigating common work-life transitions so that you not only get through them but emerge stronger and better able to face the next challenge.

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