Other books that might interest you

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  Customer Service Essentials...

  Marian Sheely, Eddy Merrick

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  Customer Service Essentials Bundle, 2 in 1 Bundle: Effective Customer Service and Art of Customer ServiceThere is more to customer service than just being polite to your customers. Customer service is an important element for any business operations because it retains your customers and allows your business to stand out from the rest of the competition. It is more expensive to attract new customers than to retain existing ones and research shows that if you are able to increase your customer retention to even just 5%, it would translate to between 25-95% increase in profits. It is essential that you make your customers feel valued and respected to encourage them to stay and do business with you again.This bundle will teach you all the important information about customer service. You will learn the useful methods and strategies on how to provide excellent customer service that will yield the best possible results for your company. You will discover the potential dangers of not putting enough effort into your customer service.This two-in-one bundle includes the following audiobooks:1. Effective Customer Service: The Ultimate Guide on How to Provide Outstanding Customer Service, Discover Why Good Service Rules and Can Help Make Your Business a Massive Success2. Art of Customer Service: The Ultimate Guide on How to Maintain Customer Relations, Discover the Best Customer Service Approaches That Could Help Retain Customers For LifeGet this Customer Service Essentials  2 in 1 Bundle today!

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  Painted Baby

  Matt Shoup

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  Painting a picture of perfection prevents true connection. Every business leader has a dirty little secret tucked away, never dreaming they would share it with anyone, let alone prospective clients. But revealing it tells an important story and lays the groundwork for genuine connections between you, your clients, and those you serve. It inspires others, showing them that honesty is a priority and accountability is unconditional. Revealing this secret empowers you to show the best version of yourself by sharing how you have handled your worst moments—which is exactly what your clients want to understand. In Painted Baby, serial entrepreneur Matt Shoup shows how to establish real and deep connections, build true rapport, and create long-lasting trust with clients and others you serve.  He invites you on an empowering journey to explore your imperfections and grow comfortable with your guard down, allowing the rawest, most compelling version of yourself to shine through. You’ll learn the tenets of great storytelling, why crafting your message counts, and how to communicate with conviction, even when you’re vulnerable. Are you ready for a challenge? Step outside your comfort zone with this innovative approach to embracing imperfection.

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  Cryptocurrency Trading &...

  Szabolcs Juhasz

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  Learn How to Start Investing in Cryptocurrencies! 
  BUY THIS AUDIOBOOK NOW AND GET STARTED TODAY! 
  This audiobook will teach you the following topics:What is a Cryptocurrency Wallet | How a Cryptocurrency Wallet worksThe Importance of a Cryptocurrency Wallet | Cryptocurrency Wallet TypesTips to choose the right Wallet | How to Install Desktop WalletHow to Install Hardware Wallets | How to Install Online WalletsWhy you must own your private keysHot Wallet Hacks and how to prevent to become a victimHow to Buy bitcoin from Online ExchangesHow to Transfer from Hot Wallet to Cold WalletHow to avoid a Man in the Middle AttackWallet ABC – Choose from over 70 Wallets!Defining Internet Anonymity and Secure BillingOverview of Altcoins | Cryptocurrency BasicsBitcoin and Blockchain Basics | Understanding ICO-sUnderstanding Pump and DumpsGeneral Overview of the Cryptocurrency MarketHow to Avoid being Scammed Online5 Best Younger Generation of Privacy Based Coins5 Best Older Generation of Privacy Based Coins 
  BUY THIS AUDIOBOOK NOW AND GET STARTED TODAY!

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  The Fearless Woman's Guide to...

  Ameé Quiriconi

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  Create Your Own Women Owned Business Startup“…a guide for smart, ambitious women who want to make their mark on the world…a practical step-by-step journey to shifting your mindset and calling on your own resilience and resourcefulness.”?Rachel Beider, bestselling author of  Massage MBA: Run Your Practice, Love Your Life  and globally recognized small business expertThe Fearless Woman’s Guide to Starting a Business is a book for freedom-seeking female entrepreneurs and solopreneurs who want to know how to connect with their true passions, skills, and desires. It’s a book for startup business women who get honest with themselves about their reasons for wanting to start a business.Learn what type of new business you want to lead.  Through a combination of data, neuroscience, true stories, humor, and the type of frankness that you would expect from your best girlfriend, this book helps you determine the real reasons and motivations behind starting a business —and then dares you to dream big about what being the head of a woman-owned business can do for you.Find real tools for real women in business.  When creating a start-up, it can be difficult to stay the course —to choose yourself and stay motivated on the hardest days. Ameé Quiriconi, author and entrepreneur behind the One Broken Mom podcast, has your back.In  The Fearless Woman’s Guide to Starting a Business, learn about:The main reasons business owners report why they closed their businesses —and how you can avoid failureSpecific techniques and insights needed for building a startup and brand that is authentic to who you areHow to turn your side hustle or hobby into a money-making endeavorStrategies for navigating the sometimes-hostile world business women live and work in every dayReaders of business books and entrepreneurship books for women like  Girl on Fire  by Cara Alwill Leyba,  Fear is my Homeboy,  Believe It, or Boss Up!  will love  The Fearless Woman’s Guide to Starting a Business.

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  Innovating Lean Six Sigma - A...

  Kristine Nissen Bradley,...

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  The New and Definitive User’s Guide to Lean Six Sigma 
   
   
  If you’re a business leader, you already know that Lean Six Sigma is one of the most popular and powerful business tools in the world today. You also probably know that implementing the process can be more than a little challenging. This step-by-step guide shows you how to customize and apply the principles of Lean Six Sigma to your own organizational needs, giving you more options, strategies, and solutions than you’ll find in any other book on the subject. With these simple, proven techniques, you can: 
   
   
  * Assess your current business model and shape your future goals 
   
  * Plan and prepare a Lean Six Sigma program that’s right for your company 
   
  * Engage your leadership and your team throughout the entire process 
   
  * Align your LSS efforts with the culture and values of your business 
   
  * Develop deeper insights into your customer experience 
   
  * Master the art of project selection and pipeline management 
   
  * Tackle bigger problems and find better solutions 
   
  * Become more efficient, more productive, and more profitable 
   
   
  This innovative approach to the Lean Six Sigma process allows you to mold and shape your strategy as you go, making small adjustments along the way that can have a big impact. In this book, you’ll discover the most effective methods for deploying LSS at every level, from the leaders at the top to the managers in the middle to the very foundation of your company culture. You’ll hear from leading business experts who have guided companies through the LSS process-and get the inside story on how they turned those companies around. You’ll also learn how to use the latest, greatest management tools like Enterprise Kaizen, Customer Journey Maps, and Hoshin Planning. Everything you need to implement Lean Six Sigma-smoothly and successfully-is right here at your fingertips. Also included is a special chapter focusing exclusively on how to implement Lean Six Sigma in healthcare.  
   
   
  When it comes to running a business, there is no better way to improve efficiency, increase productivity, and escalate profits than Lean Six Sigma. And there is no better book on how to make it work than Innovating Lean Six Sigma.

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  The Year Without Pants -...

  Scott Berkun

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  Nearly 50 million websites, or 20% of the entire web, use  WordPress to power their web presence. The force behind WordPress  is a company called Automattic, Inc. With just 104 employees, they  have a fraction of the resources of similarly influential companies  like Google, Facebook and Amazon. Yet Automattic has quietly  positioned itself as a powerhouse for the future of the web. How is  this possible? What's different about how they work and what  can other companies learn from their methods?  Scott Berkun decided to find out. From 2010 to 2012 he  worked as a manager at WordPress.com, leading a team of programmers  to make WordPress better. In THE YEAR WITHOUT PANTS,  Berkun shares the lessons he learned, including insights on:    How their decentralized workplace (104 employees in 70  different cities) is incredibly creative and productive  How they successfully transcended the horrors of email, and use  blogs, chat and Skype instead   What managers everywhere can learn and emulate from their  culture of freedom and experimentation    THE YEAR WITHOUT PANTS delves deep into what made  WordPress's phenomenal success possible. And Berkun shares what  every organization can learn from his story of discovery in  applying the world changing ideas for the future of work at the  heart of Automattics success.

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